The new generation of Google Pixel phones, the Google Pixel 2 and Google Pixel 2 XL, have recently been subject to extreme controversy from both users and reviewers alike. This is mainly because of the biggest one of the bunch, the Pixel 2 XL (which is manufactured by LG), featuring an LG-made 6″ pOLED QHD+ panel that looks… well, rather underwhelming for the $849 starting price of the 2 XL. Said display, aside from the overall dull look, is also apparently running into several QC issues, one of them being that it’s absurdly prone to image retention and even permanent burn-in.
Google has been looking into these screen issues since the first report emerged around October 22nd, and they have now provided an official update regarding the Google Pixel 2 XL screen issues. They took to their Product Forums to formally announce two key measures to ease customer outrage.
For starters, Google is directly attempting to address one of the biggest complaints about the Pixel 2 XL display with an upcoming system update, which seems to be adding support for the DCI-P3 color space, allowing the screen to display more saturated colors. The Pixel 2 XL currently only supports sRGB with a “vivid colors” toggle which extends the color range by 10%, while other AMOLED phones like the Samsung Galaxy S8 and Note8 support a wider and more vivid color range with the DCI-P3 color space. As such, a DCI-P3 update for the Pixels should make the screen way more comparable to Samsung screens.
Also, they are apparently looking into the multiple burn-in reports, and while their investigation revealed that the screen’s differential aging is in line with that of other flagships, they are committed to giving Pixel 2 users peace of mind with their device. That’s why Google has now extended the Pixel 2 and Pixel 2 XL warranty (which covers unusual burn-in) to 2 years, up from the previous 12-month warranty. Android 8.1 Oreo also packs additional anti-burn-in measures, like an auto-dimming navigation bar, to prevent these issues whenever possible.
So what do you think? Leave us your thoughts in the comment section below.
Source: Google Product Forums