How to troubleshoot your Pixel’s internet connection

Google has always surprised its users with a plethora of applications, gadgets, and smartphones. Every year or two, Google launches a new smartphone under its belt, which is widely known as Google Pixel phones. These phones are nice to touch, give a premium feel, and offer loads of features and functionalities that are unique and innovative.

However, some glitches are bound to be left behind for its users – not deliberately though since the basis of these are software bugs, hardware shortcomings, and so forth. Google has recently launched Google Pixel 4a for its users. We are expecting something out of the box with this phone as well. Surely no one is perfect and we expect some flaws and shortcomings in the latest Google Pixel lineup which will be minimized in the times to follow.

As for the previous models, one of the complaints about the phone was internet connectivity problems faced by almost every user. If you are going to try Google Pixel 4a, make sure to read the article carefully. You will surely find some useful information regarding connectivity and speed problems that you might across using this new device. So without further ado, let’s get started.

Connecting to home Wi-Fi

Mobile data plans are expensive and most of the users prefer connecting their phones through home Wi-Fi. We can’t spend time gaming all day on the mobile data plan, so the better way is to connect your phone through home Wi-Fi particularly because games these days come with hefty update downloads that can take a toll on your connection. It is worth mentioning that some of the best internet providers offer packages and bundles to help you browse and stream as much as you like. Some of the best options available these days are Mediacom internet, AT&T packages, and Spectrum internet plans.

However, if even after opting for the best internet plan, you are unable to connect your Google Pixel to the internet or facing slow connectivity speed, observing the below mentioned steps can help you solve the problem.

  1. Open Settings app on your phone
  2. Select network and internet
  3. Click Wi-Fi
  4. Turn on the Wi-Fi, if needed
  5. Tap saved networks at the bottom
  6. From the list, tap the network that you want to remove
  7. Tap forget

After you have deleted the saved network, the next step is to connect to the internet following almost similar steps aforementioned.

  1. Open device settings
  2. Select network and internet
  3. Tap Wi-Fi
  4. Add network available at the end of the list
  5. Enter a network name and security specifics
  6. Enter the password and tap save

Saving connection instead of connecting

If your Pixel saves your connection instead of connecting, the problem is often linked to login credentials. Maybe the password you are entering is not correct. Your phone might be trying to obtain an IP address but unsuccessful in establishing a connection. In that case, you should follow the steps given below:

  1. Make sure that the login details are correct
  2. Forget or delete the network you are trying to connect to. This might occur due to some fault in the system because of corrupt files or caches
  3. If none of the above steps solve the problem, just factory reset your Google Pixel phone.

To factory reset Google Pixel phone, follow the steps given below:

  1. Open device settings on Google Pixel
  2. Tap backup and reset under “personal tab”
  3. Select factory data reset and reset your phone
  4. After getting notification tap to erase everything to remove all the data from your Google Pixel’s internal storage
  5. Once the data is removed, select reboot your device
  6. After completing the above steps, restore your data

No connection after connecting to Wi-Fi network

Even if your Google Pixel is connected to Wi-Fi, it does not mean it has connectivity. For this, you can check another smartphone, tablet, or PC connected to the same network. If other devices are connected to the internet, the problem lies in your phone. But if all of the devices are facing similar issues, there is a problem in your Wi-Fi Network. Make sure to troubleshoot using the steps we discussed earlier.

Reboots or shutdowns when connecting to Wi-Fi

The problem is related to firmware and not due to any malware or virus in your pixel phone. It might also be due to corrupt data. In this case, you should reset your phone and ensure the original settings are rolled back.

For most of the connectivity issues, the above steps will resolve the problem. If not, make sure to check your router/modem, or try contacting your service provider.

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Featured-Image: Android Authority